Apple will no lengthier maintenance iPhones reported as misplaced or stolenMarch 30, 2022
Apple has always experienced procedures to not give restore expert services for misplaced or stolen products, but only if they experienced the Obtain My feature enabled. Now the business will also deny Apple iphone repairs if the gadget is claimed as lost or stolen in the GSMA Unit Registry.
In accordance to an interior memo sent to Apple Shop personnel and Apple Licensed Company Companies (via MacRumors), the corporation will now use the GSMA System Registry database to check if a gadget is registered as lost ahead of giving any repairs. If the company’s interior methods suggest that the device has been “reported as missing,” the professionals ought to reject the restore.
For those people unfamiliar, the GSMA Machine Registry is a worldwide database that allows smartphone homeowners to sign-up situations this kind of as loss, theft, fraud or to indicate that the product is matter to a payment plan. With the phone’s IMEI, organizations with entry to this platform can simply check if a device has been assigned to any of these groups.
The new policy aims to protect against stolen iPhones from staying replaced with new ones if they have by no means experienced Obtain My enabled ahead of. Of system, for these units with Uncover My enabled, nothing modifications – the business currently denies mend providers for locked devices.
It is worth noting that in some conditions, Apple may possibly take your device’s invoice as evidence of order to fix or exchange your device if for some cause you have lost access to your Apple ID. Read through extra on Apple’s web-site about how to prepare your iOS product for a maintenance company.